Veterinarian

Courses tagged with "Veterinarian"

Planning Client Education Programs

Learn the benefits of Client Education and Pet Wellness programs, how to plan and implement a variety of education programs, and the marketing of your client education programme.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

Planning Marketing Campaigns

Understand the role of marketing campaigns in promoting your practice. Discover reasons for selecting your marketing mix while planning and goal setting for maximum effectiveness, and learn to put your written plans into action.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

Practical Tips For Adapting To Client Learning Styles

Understand and identify your client's learning styles, and develop practical resources for individual clients.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

Presenting Estimates

Discover the importance of accurate estimates, how to sell the benefits and how to gain compliance from your clients.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd | 0.5 NZVNA AVNP

Structured Process to Handling Complaints

Find out why clients complain, techniques for handling angry clients, and referral, resolution and reviewing systems.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

Supporting the Grieving Client

Knowing how to support and care for your clients through their grief is an invaluable skill. This ProSkill will help you to understand how to care for your clients. Understand grief and gain practical insight into the grieving process, communication strategies and how to refer clients for professional help.

Course Type:

  • Videocast lessons that should take up to 1 hour to complete

Features:

  • You have access to the course for 365 days
  • Includes downloadable resources
  • Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

Talking To Clients About Euthanasia

Learn the essential skills when discussing euthanasia with your clients.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd | 0.5 NZVNA AVNP

Talking To Clients After Euthanasia

Learn the essential skills when dealing with the emotional and grieving client.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

The New Client Experience

Make your practice stand out from the crowd with a new client experience that's sure to get them talking. Discover methods of getting new clients to choose you, how to make them part of the practice family and what your greatest marketing asset is.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd | 0.5 NZVNA AVNP

Contributing To Culture

Define your team culture, and learn to develop both personal and team contribution strategies.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

Going Green: Kick Starting an Environmentally Sustainable Veterinary Hospital

The “Going Green” course is a beginner’s introduction on how to implement sustainable practices in your veterinary hospital. The term “sustainability” will also be explored, allowing a beginner’s understanding into what sustainability means in the context of the veterinary industry, and how these ideas will drive implementing new protocols in your workplace.

In this course you will learn:

  • The core values of sustainability
  • How sustainability is relevant to veterinary professionals, and the overall veterinary industry
  • The impact of unsustainable practices on animal welfare
  • The benefits of “going green” – including social, ethical, business, financial, staff and client outcomes
  • Recommend areas for auditing your current practices
  • Practical and simple steps for implementing sustainable practices

Course Type:

  • Video lessons that should take up to 1 hour to complete

Features:

  • Complete quiz activities to attain your certificate of achievement

CPD Points:

  • 1 AVNAT CPD point

Handling Disappointment

Learn to identify disappointment as a feeling, and techniques for assertive and helpful thinking, and actions and words to help handle disappointment.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

How To Ask For What You Want

Learn how to increase your assertive thinking, plan your conversation and helpful wording to use when making your request.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

How To Build Working Relationships

Understand the benefits of healthy workplace relationships. Learn behaviour-based and communication-based skills. 

Course Type: 

  • Videocast lessons that should take up to 1 hour to complete 

Features:

  • You have access to the course for 365 days 
  • Complete a quiz to attain your certificate of achievement 

CPD Points: 

  • 1 AVNAT 

How To Communicate With The Boss

Learn "Boss-empathy", how to build rapport and trust building skills, recognise the importance of timing and assertive communication skills.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

How To Manage Your Priorities

Learn to identify your real priorities and practical skills for planning and scheduling your time. Uncover techniques to manage interruptions and energy-drainers.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

LGBTIQA+ Inclusivity

According to the 2016 Census, there are just under 46 800 same-sex couples living together Australia so chances are you know or have met someone who identifies as a member of  the LGBTIQA+ community. The LGBTIQA+ community can face discrimination when accessing services, with this short course aiming to provide an understanding of what it means to be an LGBTIQA+ person. Creating a culture of understanding and acceptance in your practice will strengthen relationships with your LGBTIQA+ identifying clients and colleagues. 

Learning Outcomes: 

  • Understanding the LGBTIQA+ acronym
  • Explaining some of the most common Pride Flags
  • Ideas for supporting LGTBIQA+ colleagues and clients in practice

Course Type:

  • Interactive video lessons that should take up to 1 hour to complete

Features:

  • You will have access as part of an active ProSkills Course Subscription
  • You have access to the course for 365 days with individual course purchase
  • Complete quiz activities to attain your certificate of achievement

CPD Points:

  • TBA

Managing Compassion Fatigue

Understand compassion fatigue, it's symptoms, presentations and susceptibility. Learn both personal and team protection strategies.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

Managing Your Emotions at Work

Learn practical ways to control your feelings before they take control of you. Topics covered include: Recognising your triggers and warning signs, Techniques to maintain control in varying situations and Strategies to avoid emotional outbursts.

Course Type:

  • Videocast lessons that should take up to 1 hour to complete
Features:

  • You have access to the course for 365 days
  • Complete a quiz to attain your certificate of achievement

CPD Points:

  • 1 AVNAT 

Managing your Manager

Good management isn't just about being the boss. Team members can also learn how to create better relationships with their leaders by managing 'upwards.' Learn to understand the challenges of those above us, build a trusting relationship with management, communication tips and more.

Course Type:

  • Videocast lessons that should take up to 1 hour to complete

Features:

  • You have access to the course for 365 days
  • Includes downloadable resources
  • Complete a quiz to attain your certificate of achievement

CPD Points:

  • 1 AVNAT