Category: Clinical Skills
Training VN
Courses tagged with "Training VN"
Nursing the Senior Patient
This course explores the role of client experience in veterinary practice success. Participants will examine how trust, emotional connection, client satisfaction, and service effort influence client behaviour, including adherence to veterinary recommendations, repeat visits, rebooking, and word-of-mouth referrals. The course introduces key client experience measures such as Customer Satisfaction (CSAT), Customer Effort Score (CES), and client feedback, and explains how these metrics can be used to evaluate and improve service delivery. By the end of the course, learners will understand the relationship between client perceptions and business outcomes and identify practical strategies for strengthening client loyalty and advocacy within veterinary settings.
Learning Outcomes
- Explain the relationship between client trust, emotional connection, and client loyalty in veterinary practice.
- Identify client behaviours that indicate positive engagement, including rebooking appointments, returning for future services, and following veterinary recommendations.
- Describe the purpose and application of key client experience measures, including Customer Satisfaction (CSAT), Customer Effort Score (CES), and client feedback.
- Analyse how client experience influences recommendations, repeat business, and overall practice success.
- Apply client experience principles to identify opportunities for improving client satisfaction, retention, and advocacy within a veterinary clinic.
CPD Points:
- 1 AVNAT CPD point
Category: Clinical Skills
Internal Clinic Communication
This course explores the role of effective internal communication in supporting patient safety, clinical decision-making, and teamwork within the veterinary practice. Learners will examine common barriers that prevent team members from speaking up, understand the risks associated with delayed communication, and develop practical strategies for raising concerns confidently and professionally. The course introduces structured communication tools for clinical updates, escalation, handovers, and closed-loop communication, helping veterinary nurses contribute meaningful observations, advocate for their patients, and communicate more effectively with the wider veterinary team.
Key Learning Outcomes:
By the end of this course, learners will be able to:
Communicate clinical concerns clearly, professionally, and in a timely manner within the veterinary team.
Recognise common barriers to speaking up and apply strategies to overcome them.
Use structured communication frameworks to provide concise clinical updates and escalate concerns effectively.
Apply closed-loop communication techniques to improve accuracy, safety, and team understanding.
Deliver effective patient handovers using a structured approach that communicates findings, actions, expectations, and risks.
CPD Points:
- 1 AVNAT CPD point
Category: Leadership and Management
Fluid Therapy Essentials
Fluid therapy is an important part of veterinary care. It helps stabilise patients and supports recovery in a range of situations, from mild dehydration to serious illness or shock. This guide explains the key points of fluid therapy, including when to use it, how to choose the right fluid, how to calculate fluid rates, the different ways fluids can be given, and what to monitor during treatment.
Using fluids correctly can improve patient outcomes. Understanding these basics will help you make better clinical decisions and feel more confident when caring for unwell animals.
Key Learning Outcomes
- Explain the purpose of fluid therapy and its role in stabilising patients, correcting imbalances, and supporting recovery across a range of clinical conditions.
- Assess hydration and perfusion status, differentiate between hypovolaemia and dehydration, and determine appropriate fluid therapy goals.
- Calculate fluid deficits, maintenance requirements, and ongoing losses to develop accurate and safe fluid therapy plans.
- Select and monitor appropriate fluid types, administration routes, and rates, recognising signs of improvement, deterioration, and fluid overload in different patient groups.
Course Content:
- 4 x interactive modules with quiz questions
- Assessment Quiz
- Certificate of Completion
CPD Points:
- 1 AVNAT CPD point
Infection Prevention and Control
Infection control is a shared responsibility in all animal care settings. This course introduces the core knowledge and practical skills needed to prevent the spread of disease between animals, people, and the environments where they interact. Across six lessons, you will learn how infections spread, how standard precautions reduce everyday risk, how to select and use personal protective equipment correctly, how to clean and manage waste safely, and how to respond when infection risk increases. Together, these lessons build a clear, practical foundation for consistent, professional infection control in animal care workplaces.
Key Learning Outcomes
- Explain how infections spread in animal care workplaces
- Identify common transmission routes and high-risk tasks
- Apply standard precautions during routine animal care activities
- Select and use PPE correctly to reduce infection risk
- Clean, disinfect, and manage waste safely using correct procedures
- Recognise increased infection risk, use isolation measures, and escalate concerns appropriately
Course Content:
- 6 x interactive modules with quiz questions
- Certificate of Completion
CPD Points:
- 3 AVNAT CPD point
Safety in the workplace
Safety in the workplace is a shared responsibility in all animal care settings. This section introduces the core knowledge and practical skills needed to work safely, prevent injury, and protect animal welfare. Across six lessons, you will learn how workplace safety roles operate, how to recognise and manage hazards, how to understand safety signs, how to select and use personal protective equipment, how to respond to incidents and emergencies, and how to recognise your own limits and report safety concerns. Together, these lessons build a clear, practical foundation for safe, confident, and professional practice in animal care environments.
Key Learning Outcomes
- Understand workplace health and safety roles and shared responsibilities
- Recognise common hazards in animal care workplaces and assess risk using a simple risk matrix
- Interpret safety signs, symbols, and labels and respond correctly
- Select, use, remove, and maintain personal protective equipment appropriately
- Respond calmly and safely to incidents and emergencies, including spills and evacuations
- Recognise personal limitations, ask for help when needed, and report hazards or safety concerns promptly
Course Content:
- 6 x interactive modules with quiz questions
- Certificate of Completion
CPD Points:
- 3 AVNAT CPD point
Pain Identification & Management
This course explores the importance of pain identification and management in veterinary practice. It covers common signs of pain, factors that influence pain assessment, the role of behavioural and physical observations, and the principles of effective pain management. The course also highlights the importance of monitoring response to treatment and reassessing patients to support comfort, recovery, and overall welfare.
Learning Outcomes
- Understand why pain recognition is essential in veterinary patients
- Identify common behavioural and physical signs of pain
- Recognise factors that can influence pain assessment
- Understand the principles of pain management in veterinary practice
- Recognise the importance of ongoing pain monitoring and reassessment
CPD Points:
- 1 AVNAT CPD point
Category: Clinical Skills
Pre Operative Assessment
This course explores the principles of preoperative assessment in veterinary practice and the role it plays in safe anaesthesia and patient care. It covers gathering a thorough patient history, performing a nose-to-tail examination, assessing vital signs and hydration, evaluating mucous membranes, and identifying abnormalities that may affect anaesthetic safety. The course also introduces common pre-anaesthetic tests, including blood work and plasma protein assessment, and highlights patient risk factors such as age, breed, dehydration, and concurrent disease that may influence anaesthetic planning and recovery.
Key Learning Outcomes
By the end of this course, you will be able to:
- Understand the importance of preoperative assessment before anaesthesia
- Recognise the key components of a patient history and physical examination
- Identify baseline parameters and abnormalities that may affect anaesthetic risk
- Understand the role of pre-anaesthetic testing in patient assessment
- Recognise common risk factors that can influence anaesthetic planning and recovery
CPD Points:
- 1 AVNAT CPD point
Category: Clinical Skills
Pathology Preparation for Vet Nurses
Accurate pathology results start with the quality of the sample—and as a veterinary nurse, your role in sample collection, handling and preparation is critical.
In this course, you’ll build confidence in collecting and preparing high-quality samples across blood, urine, faeces and skin diagnostics. You’ll learn how to minimise common errors, select appropriate equipment, and make informed decisions that support accurate diagnosis and patient care.
Whether you’re developing your foundational skills or refining your technique, this course will help you take a more structured, confident approach to pathology preparation in everyday practice.
Key Learning Outcomes
By the end of this course, you will be able to:
- Identify the key factors that affect sample quality and diagnostic accuracy
- Select appropriate collection techniques, equipment and tube types for different tests
- Perform blood, urine, faecal and skin sample collection using best practice methods
- Recognise and prevent common sample collection errors, including haemolysis and clotting
- Apply correct handling, storage and dispatch procedures to maintain sample integrity
Course Type:
- Interactive video lessons that should take up to 60 min to complete
Features:
- You have access to the course for 365 days
- Complete quiz activities to attain your certificate of achievement
CPD Points:
- 1 AVNAT CPD point
Category: Clinical Skills
Triage and First Aid of Native Australian Wildlife
Caring for native Australian wildlife requires specialized knowledge and a compassionate approach. This online course is designed to provide veterinary professionals with the essential skills needed to effectively manage wildlife cases. You will gain a clear understanding of your legal and ethical responsibilities, learn critical triage and stabilization techniques, and explore best practices for humane euthanasia. The course also covers how to provide high-quality care for wildlife patients in the hospital, ensuring they receive the attention and respect they deserve throughout their treatment.
Learning Outcomes:
- Understand the legal and ethical responsibilities when treating native Australian wildlife
- Master triage and stabilization techniques for wildlife patients upon admission
- Gain knowledge of best practices for humane euthanasia and its ethical considerations
- Learn how to provide effective care for wildlife patients in a hospital setting
- Develop skills to manage wildlife cases with compassion and professionalism
CPD Points:
- 1 AVNAT CPD point
Category: Clinical Skills
Nursing care and ongoing management of the diabetic patient
This online short course is designed for veterinary nurses seeking to enhance their knowledge and skills in managing diabetic patients. Diabetes mellitus is a common condition in companion animals, and the role of the veterinary nurse is crucial in providing effective care and support. This course will cover essential topics related to the pathophysiology, clinical signs, diagnostics, treatment, nursing care, and nursing consultations for diabetic patients.
Upon completing this course, participants will be able to:
- Understand the pathophysiology of diabetes mellitus in animals.
- Recognize the clinical signs and risk factors associated with diabetic patients.
- Learn the essential diagnostic tools and techniques for accurate diabetes diagnosis.
- Gain knowledge of the various treatment options available and their administration.
- Develop practical nursing care skills specific to diabetic patients.
- Improve their communication skills to provide effective nursing consultations to pet owners of diabetic patients.
Category: Clinical Skills
Anaesthetic Equipment Preparation for Veterinary Nurses
This course provides a comprehensive introduction to capnography, detailing its role in monitoring carbon dioxide levels. The course delves into the intricacies of the respiratory system, the importance of capnography, especially during anaesthesia, and the interpretation of capnograms.
Learning Outcomes:
By the end of this course, participants will be able to:
- Understand Anaesthetic Machine Components.
- Perform Pre-Anaesthetic Checks.
- Enhance Patient Safety by minimising risks.
- Troubleshoot Equipment Issues
CPD Points:
- 1 AVNAT CPD point
Category: Clinical Skills
Capnography – More than just a number
This course provides a comprehensive introduction to capnography, detailing its role in monitoring carbon dioxide levels. The course delves into the intricacies of the respiratory system, the importance of capnography, especially during anaesthesia, and the interpretation of capnograms.
Learning Outcomes:
- Understand the fundamentals of ventilation and the respiratory system.
- Grasp how the respiratory system removes carbon dioxide from the body.
- Recognise the significance of capnography in monitoring patients, particularly under anaesthesia.
- Identify and differentiate the types of graphs used in capnography.
- Interpret the phases and distinct parts of the capnogram waveform.
Course Type:
- Interactive video lessons that should take up to 60 min to complete
Features:
- You have access to the course for 365 days
- Complete quiz activities to attain your certificate of achievement
CPD Points:
- 1 AVNAT CPD point
Category: Clinical Skills
Patient Assessment: It’s more than the numbers
Patient Assessment is about utilising all 5 of our senses and taking the time to listen to our senses to see the importance of the information gathered in relation to the patient’s condition.
Gathering the vital signs in that moment is the best way to provide appropriate action for the patient.
The main senses in relation to patient assessment are watch and feel.
Learning Outcomes:
- Learn the art of performing comprehensive patient assessments
- Harness the full potential of your senses in the assessment process
- Grasp the bigger picture and identify trends within the data
Course Type:
- Interactive video lessons that should take up to 60 min to complete
CPD Points:
- 1 AVNAT
Category: Clinical Skills
Assessing Canine Patient Behaviour
You will learn about a variety of canine body languages and behaviours exhibited by them, how to nurse the nervous and anxious canine, and how to carefully and correctly nurse an aggressive canine patient.
Learning Outcomes
- Body language and Behaviours
- Nervous/Anxious Canine Patients
- Aggressive Canine Patients
Course Content: 1 x video and course quiz. Certificate of Completion.
Course Type:- Videocast lessons that should take up to 1 hour to complete
- Access:
- You have access to the course for 365 days with individual purchase of course
- If you have a subscription, you have access to the course for the life of your subscription
- Includes downloadable resources
- Complete a quiz to attain your certificate of achievement
1 AVNAT | 1 AVA VetEd
Category: Clinical Skills
Assessing Feline Patient Behaviour
This course will cover feline behaviours and how to read their body language, instruction for nursing the nervous or anxious feline patient, and ways to nurse an aggressive feline patient.
Learning Outcomes
- Recognising cat behaviours
- Common behavioural problems
Course Content: 1 x video and course quiz. Certificate of Completion.
Course Type:- Videocast lessons that should take up to 1 hour to complete
- Access:
- You have access to the course for 365 days with individual course purchase
- If you have a course subscription, you have access to the course for the duration of the subscription
- Includes downloadable resources
- Complete a quiz to attain your certificate of achievement
1 AVNAT
Category: Clinical Skills
Basic Fluid Therapy
Fluid therapy is one of the most frequently used treatments in veterinary care. Understand the basics of fluid therapy, and learn about the types of fluids used in patient care, goals of fluid therapy and how to accurately calculate fluid therapy rates.
Course Type:
Videocast lessons that should take up to 1 hour to complete
Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement
CPD Points:
1 AVNAT
Category: Clinical Skills
Blood Pressure Monitoring
Blood Pressure Monitoring is one of the best and easiest ways to assess the peripheral perfusion of your patient! But where the skill comes into this is being able to best utilise the wonderful technology available to get consistent, reliable measurements in a varied patient setting.
Course Overview:
- What is Blood Pressure?
- What is normal?
- Oscillometric vs Doppler
- How to get accuracy in your readings through Cuff Selection and placement
- Setting up for Success now and in the future
- Caring for your Blood Pressure Machine
Course Type:
- Interactive video lessons that should take up to 1 hour to complete
Features:
- You will have access as part of an active ProSkills Course Subscription
- You have access to the course for 365 days with individual course purchase
- Complete quiz activities to attain your certificate of achievement
CPD Points:
- 1 AVNAT CPD Point
Category: Clinical Skills
Cat Friendly Hospitalisation
The “Cat Friendly Hospitalisation” course is a beginner's introduction on how to implement cat friendly practices, in relation to the hospitalisation of patients. The course particularly focusses on the set up of the hospital ward and enclosure.
In this course you will learn:
- The meaning of “Cat Friendly”
- Understanding basic feline behaviour and instincts
- Tips for hospital admission and transfer to the cat ward
- Cat ward design and considerations
- Enclosure design and considerations
- How to furnish the hospital cage to cater to feline needs
Course Type:
- Interactive video lessons that should take up to 1 hour to complete
Features:
- Complete quiz activities to attain your certificate of achievement
CPD Points:
- 1 AVNAT CPD point
This course is available as part of a ProSkills Short Course Month-to-month Subscription or can be purchased individually from the ProSkills shop.
Category: Clinical Skills