This practical course is designed for veterinary practice professionals seeking to create more inclusive, respectful, and effective workplaces. It explores the core concepts of diversity including visible, invisible, and cognitive diversity and their real-world impact on team collaboration, client relationships, and patient care. Through examples specific to veterinary settings, participants will learn to identify unconscious bias, address communication barriers, and implement small, meaningful actions to foster an inclusive team culture. The session emphasizes practical tools and reflection, helping every team member contribute to a more supportive and high-performing practice.

Learning Outcomes

• Understand the different types of diversity.
• Recognise the value of inclusion in team and client outcomes.
• Identify common barriers to workplace diversity.
• Apply practical steps to build a more inclusive clinic.
• Reflect on personal actions that support inclusion.
• Contribute to a respectful and collaborative team culture.

CPD Points:

• 1 AVNAT CPD point