Understand the benefits of healthy workplace relationships. Learn behaviour-based and communication-based skills.
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Good management isn't just about being the boss. Team members can also learn how to create better relationships with their leaders by managing 'upwards.' Learn to understand the challenges of those above us, build a trusting relationship with management, communication tips and more.
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This course covers a variety of topics including an introduction to goal setting, self awareness and your personal responsibility in achieving goals, the principles of goal setting, and the creation and implementation of action plans.
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Unlock the power of coaching to foster collaboration, communication, and growth within your veterinary team. This course provides actionable strategies to enhance team performance and dynamics, promoting a culture of continuous improvement and excellence in veterinary practice.
Learning Outcomes
Effective rostering and scheduling are crucial for the smooth operation of a veterinary practice. The proper allocation of staff and resources can directly impact the quality of care provided to animals and their owners. Veterinary practices are often fast-paced and require a high level of coordination between staff members, so an efficient roster can ensure that there are enough personnel available to handle the workload, manage emergencies, and provide support to each other. Additionally, effective scheduling can ensure that appointments are appropriately spaced, minimizing wait times and reducing stress for both clients and staff. Overall, effective rostering and scheduling are essential for maintaining a well-run veterinary practice that can provide excellent care to animals and their owners.
Join us as we explore how you can implement effective rostering and scheduling processes in your practice.
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Supporting the growth and development of team members is crucial for fostering a motivated and high-performing workforce. This course explores the key differences between coaching and mentoring, helping you understand when and how to apply each approach effectively. You will also gain insights into adult learning styles and principles, enabling you to tailor your coaching and mentoring strategies to meet the unique needs of your team. Learn practical techniques to inspire growth, enhance performance, and create a culture of continuous development within your team.
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Videocast lessons that should take up to 1 hour to complete
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You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement
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1 AVNAT | 1 AVA VetEd
Performance reviews are an integral part of managing your team. Learn effective systems and structure for performance reviews – job descriptions, policies and procedures. Formal review systems and Informal review systems.
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Videocast lessons that should take up to 1 hour to complete
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You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement
CPD Points:
1 AVNAT
Understanding staff management frameworks and systems is a very important aspect of human resource management. Along with this, learn to develop practice policies and procedures and how to understand the "Human Factor".
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Learn the correct structure for effective performance management. Reward and recognition, coaching, counselling & disciplinary action tools and implementation techniques. How to develop performance appraisals, key performance objectives and development plans.
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A framework and practical tips on building and maintaining a positive team culture, staff happiness and wellness.
Key elements of an HR framework and architecture to build, enhance and maintain team culture. Become familiar with the must-have’s designed to ensure best practice systems are in place in your workplace. This workshop offers practical tips for employers to learn how they can positively contribute to practice culture and improve work satisfaction for their team.
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You will learn to understand the value of investing in employees and the importance of the induction period, how to use policies and procedures and the documented induction process, and developing a cultural induction for team fit and cohesion.
Course Type:
Videocast lessons that should take up to 1 hour to complete
Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement
CPD Points:
1 AVNAT