Learn the correct structure for effective performance management. Reward and recognition, coaching, counselling & disciplinary action tools and implementation techniques. How to develop performance appraisals, key performance objectives and development plans.

Course Type:

• Short Course. Self paced lessons that should take up to 6 hours to complete

Features:

• You have access to the course for 365 days
• Includes downloadable resources
• Complete a quiz to attain your certificate of achievement

CPD Points:

• 1 AVNAT

A framework and practical tips on building and maintaining a positive team culture, staff happiness and wellness.

Key elements of an HR framework and architecture to build, enhance and maintain team culture. Become familiar with the must-have’s designed to ensure best practice systems are in place in your workplace. This workshop offers practical tips for employers to learn how they can positively contribute to practice culture and improve work satisfaction for their team.

Learning Outcomes:

• Importance of developing a practice framework to support a positive team culture
• Many systems work together to support the practice employee value proposition
• A positive team culture and staff happiness must consider the “wants” of both the employer and the employee
  

Course Content:

• Interactive video with quiz questions 
• Allow up to 1 hour to complete
  
• Certificate of Completion

Features:

• Either 
• For individual course purchase, you have access to the course for 365 days
• For subscriptions, you have access to this course while your subscriptions is active
• Complete quiz activities to attain your certificate of achievement
  

CPD Points:

• 1 AVNAT CPD Point
  

In the second of this 2 part series learn how to define strategic objectives, build the strategies and actions needed to realise your goals, and consider how you can set yourself up to successfully implement your strategic plan.

Course Type:

• Videocast lessons that should take up to 1 hour to complete

Features:

• You have access to the course for 365 days
• Includes downloadable resources
• Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

You will learn to understand the value of investing in employees and the importance of the induction period, how to use policies and procedures and the documented induction process, and developing a cultural induction for team fit and cohesion.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

Difficult conversations are part of leadership, yet many leaders delay them or approach them in ways that unintentionally create defensiveness. The way a conversation begins often determines whether it leads to progress or resistance.

This short ProSkills session explores how to start challenging conversations clearly, calmly, and professionally. You will learn how to frame the purpose of the discussion, set the right tone from the beginning, and communicate concerns in a way that keeps the conversation constructive.

Gain a simple structure that helps you approach difficult discussions with greater confidence and clarity, making it easier to address issues early and maintain positive working relationships within your team.

Learning Outcomes

By the end of this module, participants will be able to:

• Start a difficult conversation clearly and professionally
• Reduce defensiveness in the first 60 seconds
• Use a simple structure to set the tone for productive discussion

• 1 interactive module with quiz questions
• Assessment Quiz
• Certificate of Completion

CPD Points:

• 1 AVNAT CPD point
  

Efficient inventory management is key to running a profitable and well-organised veterinary practice. In this practical, bite-sized course, you'll learn how to streamline your stock, reduce waste, and improve cash flow—while ensuring you're always ready to meet client and patient needs. Whether you're dealing with overstock issues, unpredictable demand, or supplier challenges, this course gives you the knowledge and confidence to make smarter inventory decisions.

Learning Outcomes

• How to create clear procurement protocols that support supplier partnerships
• The key differences between Just-In-Time (JIT) and Just-In-Case (JIC) strategies
• How to balance efficiency with resilience in your stock management
  
• Tools to align inventory decisions with your clinic’s specific needs

Features:
You have access to the course for 365 days
Complete quiz activities to attain your certificate of achievement

CPD Points:
1 AVNAT CPD point