Leadership

Courses tagged with "Leadership"

Inventory Management

Understand the importance to your practice of effective inventory management and what it can mean for you. Learn common inventory terms and formulas, methods and tips for stock take and more.

Course Type:

  • Videocast lessons that should take up to 1 hour to complete

Features:

  • You have access to the course for 365 days
  • Includes downloadable resources
  • Complete a quiz to attain your certificate of achievement

CPD Points:

  • 1 AVNAT 

Managing & Developing Performance

Learn the correct structure for effective performance management. Reward and recognition, coaching, counselling & disciplinary action tools and implementation techniques. How to develop performance appraisals, key performance objectives and development plans.

Course Type:

  • Short Course. Self paced lessons that should take up to 6 hours to complete

Features:

  • You have access to the course for 365 days
  • Includes downloadable resources
  • Complete a quiz to attain your certificate of achievement

CPD Points:

  • 1 AVNAT

Mediation Skills for Resolving Conflict

The veterinary practice is often an emotionally-charged environment. Conflict can occur and without the right tools, relationships can suffer. Learn about common causes of workplace conflict, how to use and implement mediation and resolution processes, communication tips to help progress through conflict, documentation requirements and when to seek external help.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

Positive Team Culture

A framework and practical tips on building and maintaining a positive team culture, staff happiness and wellness.

Key elements of an HR framework and architecture to build, enhance and maintain team culture. Become familiar with the must-have’s designed to ensure best practice systems are in place in your workplace. This workshop offers practical tips for employers to learn how they can positively contribute to practice culture and improve work satisfaction for their team.

Learning Outcomes:

  • Importance of developing a practice framework to support a positive team culture
  • Many systems work together to support the practice employee value proposition
  • A positive team culture and staff happiness must consider the “wants” of both the employer and the employee

Course Content:

  • Interactive video with quiz questions 
  • Allow up to 1 hour to complete
  • Certificate of Completion

Features:

  • Either 
    • For individual course purchase, you have access to the course for 365 days
    • For subscriptions, you have access to this course while your subscriptions is active
  • Complete quiz activities to attain your certificate of achievement

CPD Points:

  • 1 AVNAT CPD Point

Strategic Planning Part 1

In the first of this 2 part series you will learn to understand the role of strategic planning and the benefits it provides your practice, learn a simple but effective approach to building your 3-5 year plan, and begin the planning process with an analysis of key issues and opportunities.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

Strategic Planning Part 2

In the second of this 2 part series learn how to define strategic objectives, build the strategies and actions needed to realise your goals, and consider how you can set yourself up to successfully implement your strategic plan.

Course Type:

  • Videocast lessons that should take up to 1 hour to complete

Features:

  • You have access to the course for 365 days
  • Includes downloadable resources
  • Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

Succession Planning Part 2

In the second of this 2 part course we will continue to cover clear role definition and expectations within the practice, focused practice growth strategies and staff management processes, and how to develop clear vision, mission and core value statements.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

The New Employee Experience

You will learn to understand the value of investing in employees and the importance of the induction period, how to use policies and procedures and the documented induction process, and developing a cultural induction for team fit and cohesion.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

The Performance Management Process

Acquire the skills for effective induction, coaching and performance feedback systems, and how to manage poor performance or behaviour.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

Workplace Bullying

Learn exactly what workplace bullying is, your legal obligations and risks, and how to deal with workplace bullying complaints.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

Digital Workshop: Floor Coordinator: The role your hospital needs

How often do you walk into the hospital space and team members are all over the place, everyone is busy being busy and productivity seems ok, but things are missed or delayed at times? Then it might be worth you exploring implementing the Floor Coordinator role. By introducing the Floor Coordinator role in a veterinary clinic, we enhance operational efficiency, patient care, client experience, optimize resource allocation and team wellbeing!  We will discuss what the role is, why it is needed, the benefits, how to effectively and efficiently implement the role and work through some potential hurdles during this process.