Learn the correct structure for effective performance management. Reward and recognition, coaching, counselling & disciplinary action tools and implementation techniques. How to develop performance appraisals, key performance objectives and development plans.

Course Type:

• Short Course. Self paced lessons that should take up to 6 hours to complete

Features:

• You have access to the course for 365 days
• Includes downloadable resources
• Complete a quiz to attain your certificate of achievement

CPD Points:

• 1 AVNAT

A framework and practical tips on building and maintaining a positive team culture, staff happiness and wellness.

Key elements of an HR framework and architecture to build, enhance and maintain team culture. Become familiar with the must-have’s designed to ensure best practice systems are in place in your workplace. This workshop offers practical tips for employers to learn how they can positively contribute to practice culture and improve work satisfaction for their team.

Learning Outcomes:

• Importance of developing a practice framework to support a positive team culture
• Many systems work together to support the practice employee value proposition
• A positive team culture and staff happiness must consider the “wants” of both the employer and the employee
  

Course Content:

• Interactive video with quiz questions 
• Allow up to 1 hour to complete
  
• Certificate of Completion

Features:

• Either 
• For individual course purchase, you have access to the course for 365 days
• For subscriptions, you have access to this course while your subscriptions is active
• Complete quiz activities to attain your certificate of achievement
  

CPD Points:

• 1 AVNAT CPD Point
  

In the second of this 2 part series learn how to define strategic objectives, build the strategies and actions needed to realise your goals, and consider how you can set yourself up to successfully implement your strategic plan.

Course Type:

• Videocast lessons that should take up to 1 hour to complete

Features:

• You have access to the course for 365 days
• Includes downloadable resources
• Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT | 1 AVA VetEd

You will learn to understand the value of investing in employees and the importance of the induction period, how to use policies and procedures and the documented induction process, and developing a cultural induction for team fit and cohesion.

Course Type:
Videocast lessons that should take up to 1 hour to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
1 AVNAT

This practical course is designed for veterinary practice professionals seeking to create more inclusive, respectful, and effective workplaces. It explores the core concepts of diversity including visible, invisible, and cognitive diversity and their real-world impact on team collaboration, client relationships, and patient care. Through examples specific to veterinary settings, participants will learn to identify unconscious bias, address communication barriers, and implement small, meaningful actions to foster an inclusive team culture. The session emphasizes practical tools and reflection, helping every team member contribute to a more supportive and high-performing practice.

Learning Outcomes

• Understand the different types of diversity.
• Recognise the value of inclusion in team and client outcomes.
• Identify common barriers to workplace diversity.
• Apply practical steps to build a more inclusive clinic.
• Reflect on personal actions that support inclusion.
• Contribute to a respectful and collaborative team culture.

CPD Points:

• 1 AVNAT CPD point