This course empowers veterinary professionals to recognise and navigate aggressive behaviours, establish secure practice environments, master effective communication strategies, and adeptly handle persistent challenges. With straightforward learning outcomes, participants will gain the skills to identify, address, and prevent aggression while fostering a resilient and supportive workplace culture.

Learning Outcomes:

• Recognise aggressive behaviour
• Enhance personal safety in aggressive situations
• Master effective communication

CPD Points:

• 0.25 AVNAT