Skip to main content
Skip Login

Login

Create new account or Forgot password
Forgot your password?
Log in using your account on:
OpenID Connect
Skip Course List

Course List

Clinical Skills    Customer Service     Leadership    Team Skills
Skip COMMONWEALTH OF AUSTRALIA

COMMONWEALTH OF AUSTRALIA

Copyright Regulations 1969
WARNING

This material has been reproduced and communicated to you by or on behalf of Animal Industries Resource Centre and Crampton Consulting Group pursuant to Part VB of the Copyright Act 1968 (the Act).

The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Do not remove this notice.

logo
Create new account or Forgot password
ProSkills
  •   My Courses
  •   My Certificates
  • Buy Courses
  • Help/FAQs
    • Access Tokens
    • ProSkills Subscriptions
    • Privacy Policy
    • Terms of Service
  • English ‎(en)‎
    • Bahasa Melayu ‎(ms)‎
    • English ‎(en)‎
    • 正體中文 ‎(zh_tw)‎
    • 简体中文 ‎(zh_cn)‎
How to Appropriately Place a Caller on Hold
Summary
How to Book a Follow Up Appointment
Summary
How to Greet a Client at Reception
Summary
How to Handle a Price Enquiry
Summary
How to Inform Clients of Delays
Summary
How to Professionally Answer the Phone
Summary
How to Talk to Clients About Desexing
Summary
How to Talk to Clients About Fleas
Summary
How to Talk to Clients About Heartworm
Summary
How to Talk to Clients About Intestinal Worms
Summary
How to Talk to Clients About Post-op Processes
Summary
How to Talk to Clients About Pre-op Processes
Summary
How to Talk to Clients About Ticks
Summary
How to Talk to Clients About Vaccination: Canine
Summary
How to Talk to Clients About Vaccination: Feline
Summary
Back

© Crampton Consulting Group, 2023 +

Read our privacy policy

 https://www.provetccg.com.au  ccgenquiries@provet.com.au
You are not logged in. (Log in)